MALAYSIA

GICK PROMO HEADQUARTERS

A1113A, PRIMA AVENUE, THE TUBE, Jalan PJU 1/39, Dataran Prima, 47301 Petaling Jaya, Selangor, Malaysia

YOU WANT TO KNOW

FAQ

How do I purchase items on your site?

1. Select a delivery method and enter the desired purchase quantity. Read all applicable notes carefully before completing the checkout procedure.

2. Click "Pay" after selecting your payment option.

3. You will be issued the order number as soon as the payment has been processed. If you can, after making an offline payment, email us a picture of the receipt and your order number so we can verify the transaction.

Can I sell my gaming items on Gick Promo?

Certailnly!
1. On the home page, click "Sell". If you haven't already, create an account for yourself so that you may start selling.

2. Decide which game and services to market. Make sure all of the fields are filled out completely and accurately. After reading and accepting our Terms of Service, click "Submit".

3. Click "Manage" in the menu if you need to make any changes to your listing.

How do I verify my account?

Log in and visit the page for account settings. The "Account Verification" form can be found here.
Please submit your personal data. Since you won't be able to modify information once it has been validated, it is imperative that you enter accurate information.

Can I contact the seller?

There are two ways to contact the seller if it is necessary to discuss the purchase details:

Find the email that the seller is required to supply during the registration procedure by visiting their page (there is usually a link in the description of an item).
Fill in the form on the right to support and explain your issue. We'll communicate with the vendor directly.

Can I get a refund?

If you have already received a digital product from the seller, a refund is usually not possible. However, if the item you received does not match the one stated in the catalog, or you have other claims against the product or seller, contact support by attaching screenshots or videos demonstrating your problem.

SUPPORT

GET IN TOUCH WITH US